The responsibility of Air 1 Travel HAJJ & UMRAH, as
the tour operator and their agents are limited Air 1 Travel HAJJ & UMRAH, acts only as agents for the pilgrims in making arrangements for the airlines,
hotels, buses or any other services in connection with the performance
of their Hajj and Umrah and assumes no liability whatsoever for injury,
damage, loss, accident, delay or irregularity which may be occasioned either
by reason of defect, through the acts or defaults of any company or person
engaged in conveying pilgrims or in carrying out the arrangements of the
tour, or as a direct or indirect result of acts of GOD, dangerous incidents
in the air, sea, land, fire, breakdown of machinery of equipment, acts
of governments or other authorities de jurs or de facto, wars, whether
declared or not, hostilities, civil disturbances, strikes, riots, theft,
pilferage, epidemics, quarantines, medical or customs regulations or from
any loss or damage resulting from improper passport, visas or other documents.
Air 1 Travel HAJJ & UMRAHwill accept no responsibility for
loss or additional expense due to delay or changes in
schedule or other causes. Air 1 HAJJ & UMRAH shall
not be liable or responsible for any inconvenience,
loss, damage or injury arising in connections with such
services. Air 1 HAJJ & UMRAH shall not be
responsible for the failure to follow instructions
including but not limited to check-ins and delays. It is
the responsibility of the airline to determine exactly
what procedure will be followed. The policy chosen by
that carrier shall be based on their procedure and shall
not be the responsibility of Air 1 HAJJ & UMRAH
and its affiliates. They will also not be responsible
for any person (s) missing and part of the program due
to his negligence or delay or absenteeism for any time
during the tour and will not be responsible for any
additional expenses for the participant to rejoin the
tour. Moreover no changes or upgrading in the chosen
program will be honored after departure as well as no
refund will be given for any services rendered
unutilized..
RESERVATION
/ DEPOSITSA deposit of $1000.00 is required
for reservation. Full payment is required 30 days prior
to departure..
CANCELLATION All cancellation must be in writing. Cancellation received 60 days prior
to departure date are subject to $200 per person cancellation charges and
those received 30 days prior to departure are subject to $500 per person
cancellation charges. Those cancellations received less then15 days 90%
of the package price will be deducted. In addition to above additional
penalties and or charges imposed by hotel/airline/ bus companies together
with services or hotel service or hotel space may be imposed..
DOCUMENT
PROCESSING & HANDLING Air 1 Hajj & Umrah Group is a private company. We are not associated
with any government offices or Embassies. We are not responsible for the
granting or denying of documents. We are not responsible for the delay
or damage of documents due to any consulate or other government office.
We will use DHL or FedEx to return your documents unless you send us a
completely filled out label on the carrier of your choice to use for the
return. We are not responsible for any delays or damages due to Federal
Express or any other delivery service. We are not responsible for delays
or damage due to natural disaster, building maintenance failure, city infrastructure
failure or any other acts that are reasonably beyond the control of Air
1 Hajj & Umrah Group..
BY SIGNING
BELOW I,TRAVELLER OR ARRANGER HAS READ THE ABOVE
CONDITIONS AND AGREE WITH ALL TERMS AND
CONDITIONS.
